FAQ

All

What is the NT$10 discount plan on full-line fares?

The Company, in order to increase the volume of passengers and reduce the economic burden of the traveling public, will grant a NT$10 discount on all full-line fares as from October 1st, 2018.

For example:

  • Taipei→Taishan living area, Xinzhuang(A1 Round-trip to and from A3~A5), single-journey fare originally priced at NT$35 will be NT$25 as from October 1st.

  • Taipei→Linkou living area, Guishan(A1 Round-trip to and from A8~A9), single-journey fare originally priced at NT$80 will be NT$70 as from October 1st.

  • Zhongli→Taoyuan Airport living area,(A21 Round-trip to and from A14a~A12), single-journey fare originally priced at NT$65 will be NT$55 as from October 1st.

 
Please refer to the Appendix for details of fares from each Station

Is there any plan to extend the business hours of the Taoyuan Airport MRT system?

As an important component of rail transportation at Taoyuan Airport, we hope to provide a more complete service to passengers. However, considering operational safety, sufficient night maintenance is still required at this stage. The Company shall continue to actively research and plan to shorten the maintenance time in the future and make every effort to extend the operating hours in response to the needs of air/commuter passengers.

How is the price of a Multi-Ride Ticket, newly purchased or subsequently purchased, before Oct ...

How is the price of a Multi-Ride Ticket, newly purchased or subsequently purchased, before October 1st, 2018 calculated?

Before October 1st, 2018 (exclusive), new or subsequent purchase of Multi-Ride Ticket will be priced on a Single-Journey Ticket as announced before October 1st, 2018.

Currently, which businesses are open to the public to apply for?

To place posters or post promotional materials on the Station Bulletin Board, kindly refer to the "Notes on the Application to place posters and promotional materials".
To apply for film shooting in the Station, kindly follow the "System's Film Shooting Regulations".
To apply for the use of the MRT venue, kindly refer to the "Notes on Renting the Venue for Activity Purposes".
For information on lost items, kindly contact the Company’s Lost & Found Center on (03)324-1810 (Business Hours: Monday to Sunday 12:00-20:00)
For other business needs, kindly contact the Person-in-Charge on his/her extension line or call the Customer Service on 03-286-8789 (Business Hours:Monday-Sunday, 06:00-24:00)

How many elevated and underground stations?

There are 22 stations in the Taoyuan Airport MRT Line among which 15 are elevated and 7 are underground stations. Elevated stations are Sanchong Station (A2), New Taipei Industrial Park Station (A3), Xinzhuang Fuduxin Station (A4), Taishan Station (A5), Taishan Guihe Station (A6), Chang Gung Memorial Hospital Station (A8), Linkou Station (A9), Shanbi Station (A10), Kengkou Station (A11), Dayuan Station (A15), Hengshan Station (A16), Linghang Station (A17), Taoyuan HSR Station (A18), Taoyuan Sports Park Station (A19) and Xingnan Station (A20). Underground stations are Taipei Main Station (A1), National Taiwan Sport University Station (A7), Airport Terminal 1 Station (A12), Airport Terminal 2 Station (A13), Airport Terminal 3 Station (A14), Airport Hotel Station (A14a) and Huanbei Station (A21). In addition, Laojie River Station (A22) and Zhongli Railway Station (A23) in the extension line to Zhongli Railway Station are underground stations

Why are there express and commuter trains? How to distinguish them?

Taoyuan Airport MRT Line is the first line to connect international airport with surrounding cities. To meet the demand from different passengers, the train of Taoyuan MRT line will be divided into express and commuter train. The express train is designed for some air passengers and the commuter train is for general commuters. The appearance of express train is purple and that of commuter train is blue for easy identification.

What are the stops of express train?

It starts off at Taipei Main Station (A1) and stops at five stations which are New Taipei Industrial Park Station (A3), Chang Gung Memorial Hospital Station (A8), Airport Terminal 1 Station (A12), Airport Terminal 2 Station (A13) and Airport Terminal 3 Station (A14).

What are the stops of commuter train?

It stops at all stations.

What is the headway of express and commuter train?

In the future, it is expected to have one train every 6 minutes as well as 5 express and commuter trains per hour.

Are the In-Town Check-In (ITCI) and Luggage Handling services provided in Taoyuan Airport MRT Line?

To serve air passengers, Taoyuan Airport MRT Line will provide In-Town Check-In (ITCI) and Luggage Handling services after Taipei Main Station (A1) opened. The luggage will be delivered directly to the airport through the luggage car of express train of automatic transmission system. With this service, passengers can complete check-in, obtain boarding passes and hand over their luggage at Taipei Main Station (A1), so they can carry on with their business matters or shopping at ease in the downtown.